Help

Order

Where is your shop located?

Your happy mails came all the way from the Canada.

Refund and cancellations

Please note we do not allow any refund/cancellations once your order has been placed. All sales are final.

Can I change my order?

Orders cannot be combined, or modified once it has been placed. Thank you for your understanding.

I have a problem with my order.

Please contact us as soon as you receive the package so we can help you resolve it.

Shipping

Do you ship to my country?

We offer worldwide shipping.

How long will you ship out my order?

We process all orders within 3 business days.

How long will my order takes to arrive?

Shipping time normally takes 5-14 business days. It can take up to 21 business days during peak seasons.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I still have not received my order.

If the package didn't arrive in 4 weeks since the day it was shipped, please contact us and we will do our best to help you out.